Sunovion Answers Program

Sunovion Answers Program

Looking for patient support? Ask Sunovion Answers for information about ARCAPTA NEOHALER

Sunovion Answers is a patient support service that can answer questions about medication, insurance coverage, co-pay assistance, and available COPD resources.

When you or your patients call Sunovion Answers, our specialists are there to help. A dedicated team is available between 8 AM and 8 PM ET, Monday through Friday, to answer questions from you and your patients.

1-844-276-8262
8 AM – 8 PM ET, MONDAY – FRIDAY

Reimbursement support

Reimbursement support
Get personalized support for your questions about your patients’ insurance coverage and benefits, and if needed, initiate prior authorization (PA) through CoverMyMeds®.

 

Co-pay assistance

Savings support
Get support understanding financial assistance options, including the ARCAPTA NEOHALER Savings Program and the Sunovion Support® Patient Assistance Program.

 

Product information

Product information
Connect with a specialist for questions about ARCAPTA NEOHALER.

 

Additional resources

Additional resources
Learn more about COPD support groups or advocacy organizations for your patients.

 

 

Outstanding Customer Service

The Sunovion Answers Contact Center has been recognized by J.D. Power for providing

"An Outstanding Customer Service Experience"

for the Live Phone Channel.

Sunovion Answers call center recognition
 

1-844-276-8262
8 AM – 8 PM ET, MONDAY - FRIDAY

J.D. Power 2017 Certified Contact Center ProgramSM recognition is based on successful completion of an audit and exceeding a customer satisfaction benchmark through a survey of recent servicing interactions. For more information, visit www.jdpower.com/ccc.

Important Safety Information & Indication

Important Safety Information

WARNING: ASTHMA-RELATED DEATH

Long-acting beta2-adrenergic agonists (LABAs) increase the risk of asthma-related death. Data from a large placebo-controlled US study that compared the safety of another LABA (salmeterol) or placebo added to usual asthma therapy showed an increase in asthma-related deaths in patients receiving salmeterol. This finding with salmeterol is considered a class effect of all LABAs, including indacaterol, the active ingredient in ARCAPTA NEOHALER.

The safety and efficacy of ARCAPTA NEOHALER in patients with asthma have not been established. ARCAPTA NEOHALER is not indicated for the treatment of asthma.



All LABAs, including ARCAPTA NEOHALER, are contraindicated in patients with asthma without the use of a long-term asthma-control medication; ARCAPTA NEOHALER is also contraindicated in patients with a history of hypersensitivity to indacaterol or to any of the ingredients. 

ARCAPTA NEOHALER should not be initiated in patients with acutely deteriorating COPD or potentially life-threatening episodes of COPD, or used as rescue therapy for acute episodes of bronchospasm. Acute symptoms should be treated with an inhaled short-acting beta2-agonist. 

ARCAPTA NEOHALER should not be used more often, at higher doses than recommended, or in conjunction with other medicines containing LABAs as an overdose may result. Patients who have been taking inhaled short-acting beta2-agonists on a regular basis should be instructed to discontinue their regular use and to use them only for symptomatic relief of acute respiratory symptoms. Clinically significant cardiovascular effects and fatalities have been reported in association with excessive use of inhaled sympathomimetic drugs. Patients using ARCAPTA NEOHALER should not use another medicine containing a LABA for any reason.

Immediate hypersensitivity reactions may occur with ARCAPTA NEOHALER. If signs occur, discontinue immediately and institute alternative therapy. ARCAPTA NEOHALER should be used with caution in patients with severe hypersensitivity to milk proteins.

As with other inhaled beta2-adrenergic agonists, ARCAPTA NEOHALER can produce paradoxical bronchospasm that may be life threatening. If paradoxical bronchospasm occurs, ARCAPTA NEOHALER should be discontinued immediately and alternative therapy instituted.

ARCAPTA NEOHALER, like with other beta2-adrenergic agonists, can produce a clinically significant cardiovascular effect in some patients as measured by increases in pulse rate, systolic or diastolic blood pressure, or symptoms. ARCAPTA NEOHALER should be used with caution in patients with cardiovascular disorders, especially coronary insufficiency, cardiac arrhythmias, and hypertension. Beta2-adrenergic agonists may produce significant hypokalemia in some patients.

As with other beta2-adrenergic agonists, ARCAPTA NEOHALER should be administered with extreme caution in patients being treated with monoamine oxidase inhibitors, tricyclic antidepressants, or other drugs known to prolong the QTc interval because these agents may potentiate the action of adrenergic agonists on the cardiovascular system.

As with other beta2-adrenergic agonists, ARCAPTA NEOHALER should be used with caution in patients treated with additional adrenergic drugs, non-potassium-sparing diuretics, and beta-blockers.

ARCAPTA NEOHALER, like all medicines containing sympathomimetic amines, should be used with caution in patients with convulsive disorders, thyrotoxicosis, diabetes mellitus, ketoacidosis, and in patients who are unusually responsive to sympathomimetic amines.

In 6 clinical trials, 48% of ARCAPTA NEOHALER patients reported adverse reactions compared with 43% of placebo patients. The most common adverse events reported in ≥2% of patients taking ARCAPTA NEOHALER, and occurring more frequently than in patients taking placebo, were cough (6.5% vs 4.5%), nasopharyngitis (5.3% vs 2.7%), headache (5.1% vs 2.5%), nausea (2.4% vs 0.9%), and oropharyngeal pain (2.2% vs 0.7%).

The most common serious adverse reactions were COPD exacerbation, pneumonia, angina pectoris, and atrial fibrillation, which occurred at similar rates across treatment groups.

ARCAPTA capsules must not be swallowed as the intended effects on the lungs will not be obtained. ARCAPTA capsules are only for oral inhalation and should only be used with the NEOHALER device.

You are encouraged to report negative side effects of prescription drugs to the FDA. Visit www.fda.gov/medwatch or call 1-800-FDA-1088.

For additional information, please see the full Prescribing Information, including BOXED WARNING and Medication Guide, for ARCAPTA NEOHALER.
 

Indication

ARCAPTA® NEOHALER® (indacaterol) is a long-acting beta2-adrenergic agonist (LABA) indicated for the long-term, once-daily maintenance bronchodilator treatment of airflow obstruction in patients with chronic obstructive pulmonary disease (COPD), including chronic bronchitis and/or emphysema.

Important limitations: ARCAPTA NEOHALER is not indicated to treat acute deteriorations of COPD and is not indicated to treat asthma.